STUDENT’S PERCEPTIONS AND CHALLENGES IN LEARNING ENGLISH VIA MICROSOFT TEAMS IN COVID�19 PANDEMIC ERA: A CASE STUDY OF ELEVENTH GRADE STUDENT OF SMA N 1 GUBUG IN THE ACADEMIC YEAR 2021/2022

Farikhatul, Islakhah. 18420107. 2022. Student’s perceptions and challenges in
learning English via Microsoft Teams in COVID-19 pandemic era. Final project,
English study program, Faculty of Language and Art Education, University PGRI
Semarang. Advisor I: Siti Nur’Aini, S.Pd., M.Hum., Ph.D. Advisor II: Faiza
Hawa, S.Pd., M.Hum.
Keyword: Microsoft Teams, Perception, Challenges, Online learning
The objectives of the research are: 1) to find out the students’ perception after
using Microsoft Teams in English online learning. 2) to describe the challenges
that the students face in using Microsoft Teams in English online learning. This
research used descriptive qualitative method. The subject of this research was the
eleventh grade of SMA N 1 Gubug in academic year 2021/2022. The researcher
observed one class that was XI Science 8 consist of 36 students. The data of this
research were collected by using questionnaires and in depth interview. The
questionnaires consists of 30 items. The researcher categorizes the results of the
questionnaire into four indicators, namely in terms of accessibility, student
perception, material and assignment delivery, and learning activity of the use of
Microsoft Teams. The interview consist of ten questions. The findings of this
research indicate that (1) students’ perception after using Microsoft Teams in
English online learning is positive. Students have have positive responses to it.
Microsoft Teams app is effective for distance learning English. From the
interview results, as many as 56% of respondents said that Microsoft Teams was
effective for online learning English, 33% said it was ineffective, and 11% were
neutral. Students found it helpful in meeting and collecting assignments in one
application (2) challenges faced by students in the using Microsoft Teams in
English online learning. The challenges that students faced in the use of Microsoft
Teams in English online learning such as poor internet connection, that causes
lags and errors, consumes a lot of internet quota, and students have a lack of
enthusiasm on taking English online classes. Those challenges result in the
emergence of cause and effect. The causes are the poor internet connections, lag
or error, and big internet quota consumption. Those causes are resulting students
lost their focus such as sleepiness, boredom, and inability to keep up with the
tasks due to many disctractions. Hence, in terms of understanding English
learning, students feel much more comfortable in getting materials during offline
classes. After students consider the advantages and disadvantages of using
Microsoft Teams, in terms of understanding English learning materials, students
feel much more comfortable getting materials during offline classes. Those results
can be a suggestion for next researcher examine teachers' perceptions on how to
optimize teaching and learning strategies via Microsoft Teams should be
conducted to gain a broader and deeper understanding of the distance learning
effect on system education.